Automation Specialist

Automate Your
Business.
Save Time. Scale Faster.

I help businesses streamline operations, automate workflows, optimize customer journeys, and connect their systems using GoHighLevel, Zapier, Make.com, and AI-powered automation solutions.

GoHighLevelZapierMake.comOpenAIAPIsCRM Systems
Justine San Jose
Available for Automation Projects
GoHighLevel
AI Automation
Zapier
About

Meet Justine San Jose

My name is Justine San Jose, an Automation Specialist focused on helping businesses eliminate repetitive work through smart systems and workflow automation.

My background in Technical Support and QuickBooks Online Support has strengthened my troubleshooting, systems thinking, customer support, and process optimization skills.

Today, I help businesses improve efficiency through automation and scalable operational systems — connecting CRMs, apps, AI, and data into workflows that run themselves.

I Specialize In
  • GoHighLevel Setup
  • Zapier Workflows
  • Make.com Scenarios
  • AI Automations
  • CRM Systems
  • Lead Management
  • Process Automation
Why Hire Me

Built for businesses that value precision.

Automation-Focused Mindset

Focused on eliminating repetitive tasks and improving business efficiency.

Technical Problem Solver

Strong troubleshooting and systems analysis background.

Process Driven

Automation designed around real business workflows.

Reliable Communication

Clear updates and professional collaboration.

Detail Oriented

Carefully built and tested systems.

Long-Term Support

Focused on sustainable automation solutions.

Services

Automation that runs your business for you.

Automation solutions designed to save time, improve efficiency, and support business growth.

Service 01

GoHighLevel Services

  • CRM Setup
  • Pipeline Creation
  • Workflow Automation
  • Appointment Booking Systems
  • Forms & Surveys
  • Email & SMS Automation
  • Lead Management
Service 02

Zapier Automation

  • Multi-Step Zaps
  • Lead Routing
  • Data Synchronization
  • Automated Notifications
  • Cross-App Integrations
  • Workflow Optimization
Service 03

Make.com Solutions

  • Advanced Scenarios
  • API Integrations
  • Custom Business Workflows
  • Data Processing
  • Multi-System Automation
Service 04

AI Automation Services

  • AI Chatbots
  • OpenAI Integrations
  • AI Customer Support
  • AI Lead Qualification
  • Content Automation
  • AI Workflow Assistants
Featured Work

Real Automation Systems I've Built

Real-world workflow automations designed to streamline business operations.

Project 01

AI Lead Enrichment & Smart Routing System

Captures incoming leads, enriches lead data using Apollo, automatically qualifies prospects, notifies internal teams, and generates personalized outreach emails using AI.

Lead Capture
Apollo Enrichment
Lead Scoring
Slack Notifications
AI Email Generation
Automated Outreach
ZapierApolloGmailSlackGoogle SheetsOpenAI
Business Outcome

Improves lead quality and accelerates response times.

AI Lead Enrichment & Smart Routing System
Project 02

Automated Client Lifecycle Management

A complete client management automation that tracks project stages and automatically executes actions based on status changes.

Follow-Up Automation
Welcome Emails
Task Creation
Project Tracking
Recommendation Requests
ZapierAsanaGmailGoogle Drive
Business Outcome

Reduces administrative workload while improving client experience.

Automated Client Lifecycle Management
Project 03

GoHighLevel Appointment Lifecycle System

Full appointment management workflow in GoHighLevel — confirmations, multi-stage reminders, no-show recovery, rescheduling logic and pipeline updates.

Appointment Triggers
Multi-Stage Reminders
No-Show Recovery
Pipeline Updates
SMS + Email Sequences
GoHighLevelSMSEmailCRM Pipelines
Business Outcome

Reduces no-shows and keeps booking pipelines clean.

GoHighLevel Appointment Lifecycle System
Project 04

Make.com Operations Automation System

A complex business automation that connects Asana, Xero, Google Sheets, and internal workflows using APIs, routers, iterators, and automated document management.

Task Monitoring
Xero API Integration
Conditional Routing
Spreadsheet Automation
Document Upload Automation
Workflow Cleanup Logic
Multi-System Synchronization
Make.comAsanaXeroGoogle SheetsAPIs
Business Outcome

Eliminates manual administration and streamlines operational processes.

Make.com Operations Automation System
Project 05

Cancelled & No-Show Recovery Workflow

Conditional GoHighLevel workflow that detects cancelled and no-show appointments, then automatically triggers tagging, re-scheduling sequences and personalised recovery emails.

Conditional Routing
Tag Management
Re-Schedule Automation
Recovery Emails
Pipeline Movement
GoHighLevelCRMEmail Automation
Business Outcome

Recovers lost revenue from missed appointments.

Cancelled & No-Show Recovery Workflow
Credentials

Certifications & Professional Development

Zapier Automation

Zapier Automation

No Code Automation with Zapier

Make.com Automation

Make.com Automation

No Code Automation with Make.com

HighLevel CRM

HighLevel CRM

GoHighLevel Full Training

In Progress
AI Automation Certification
In Progress
Artificial Intelligence Fundamentals
In Progress
Advanced AI Workflow Design
Technology

Tools & Platforms

Automation
ZapierMake.comGoHighLevel
AI
OpenAIChatGPTClaude
Productivity
Google WorkspaceGmailGoogle SheetsGoogle Drive
Communication
SlackCalendly
Business Systems
QuickBooks OnlineXero
Integrations
APIsWebhooksOAuthREST APIs
Process

How I Build Automation Systems

1

Discovery

Understanding your business processes.

2

Strategy

Designing the automation architecture.

3

Build

Developing and testing workflows.

4

Optimize

Monitoring and improving performance.

Outcomes

What Automation Can Do For Your Business

80%
Reduction In Repetitive Tasks
24/7
Automated Processing
10x
Faster Follow-Ups
100%
Consistent Workflow Execution
Get In Touch

Ready To Automate
Your Business?

Let's build systems that save time, eliminate repetitive work, and create scalable business operations through automation.